Privacy Policy | 11 North Aesthetics

At 11 North Aesthetics (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, both online and offline.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, date of birth, and other identifiers.
Health & Service Information: Information provided during appointments, intake forms, or service consultations.
Payment Information: Processed securely via third-party payment processors (e.g., Square).
Website Usage Data: IP address, browser type, device information, and pages visited on our site.

2. How We Use Your Information

We may use your information to:

Schedule and manage appointments
Provide personalized skincare and wellness services
Send promotional SMS and email communications
Respond to inquiries or customer service requests
Comply with legal obligations
Optimize ad performance through platforms like Meta (Facebook/Instagram)

By submitting your information, you consent to receive marketing and appointment-related emails and text messages from us. You can opt out at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

Trusted service providers (e.g., booking platforms, marketing partners)
Legal or regulatory authorities if required

5. Cookies & Tracking Technologies

We use cookies and Meta tracking pixels to analyze behavior and improve advertising. These tools help us show you more relevant content and measure ad effectiveness.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your information, including SSL encryption and secure platforms.

7. Your Rights

You may request to:

View or update your personal data
Opt out of marketing communications
Request deletion of your information (subject to legal limitations)

To exercise these rights, contact us at [Insert Your New Email Address].

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy, please contact us at:
📧 Info@11northaesthetics.com
📍 11 North Aesthetics, Fernandina Beach, Florida